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GET
/
call
/
{id}
cURL
curl --request GET \
  --url https://api.altur.io/api/v1.0/call/{id} \
  --header 'Authorization: <api-key>'
{
  "id": "<string>",
  "thread": {
    "id": "<string>",
    "agent": {
      "id": "<string>",
      "name": "<string>"
    },
    "end_user": {
      "id": "<string>",
      "display_name": "<string>",
      "info": "<string>"
    },
    "integration": {
      "id": "<string>"
    },
    "updated_at": "2023-11-07T05:31:56Z",
    "active": true,
    "blocked": true,
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "assigned_to": [
      {
        "id": "<string>",
        "email": "<string>",
        "first_name": "<string>",
        "last_name": "<string>"
      }
    ]
  },
  "created_at": "2023-11-07T05:31:56Z",
  "started_at": "2023-11-07T05:31:56Z",
  "ended_at": "2023-11-07T05:31:56Z",
  "duration": 123,
  "billable_duration": 123,
  "policy_evaluation": {
    "score": 123,
    "policies_evaluated_count": 123,
    "policies_met_count": 123,
    "policies_not_applicable_count": 123,
    "completed": true,
    "completed_at": "2023-11-07T05:31:56Z",
    "policies": [
      {
        "policy_id": "<string>",
        "policy_name": "<string>",
        "explanation": "<string>",
        "evaluated_at": "2023-11-07T05:31:56Z"
      }
    ]
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.altur.io/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Add api-key YOUR_API_SECRET_KEY as the value of the Authorization header.

Path Parameters

​
id
string
required

The identifier of the Call to return

Response

Call response

​
id
string

Unique identifier for the Call

​
thread
object
​
type
enum<string>

Type of the Call

Available options:
inbound,
outbound
​
status
enum<string>

Status of the Call

Available options:
created,
queued,
ringing,
in-progress,
forwarding,
ended,
busy,
no-answer,
failed
​
answered_by
enum<string>

Who or what answered the Call

Available options:
human,
machine,
unknown
​
created_at
string<date-time>

Datetime from when the Call was created

​
started_at
string<date-time>

Datetime from when the Call was started

​
ended_at
string<date-time>

Datetime from when the Call was ended

​
duration
integer

Duration of the Call in seconds

​
billable_duration
integer

Billable duration of the Call in seconds

​
policy_evaluation
object

Policy compliance evaluation results