Retrieve Thread

Returns the Thread corresponding to the given identifier

GET /thread/{id}

cURL

cURL

curl --request GET \
  --url https://api.altur.io/api/v1.0/thread/{id} \
  --header 'Authorization: <api-key>'

200

{
  "id": "<string>",
  "agent": {
    "id": "<string>",
    "name": "<string>"
  },
  "end_user": {
    "id": "<string>",
    "display_name": "<string>",
    "info": "<string>"
  },
  "integration": {
    "id": "<string>"
  },
  "updated_at": "2023-11-07T05:31:56Z",
  "active": true,
  "blocked": true,
  "tags": [
    {
      "id": "<string>",
      "name": "<string>"
    }
  ],
  "assigned_to": [
    {
      "id": "<string>",
      "email": "<string>",
      "first_name": "<string>",
      "last_name": "<string>"
    }
  ]
}

Authorizations

Authorization · string · header · required

Add api-key YOUR_API_SECRET_KEY as the value of the Authorization header.

Path Parameters

id · string · required

The identifier of the Thread to return

Response

200

application/json

Thread response

id · string

Unique identifier for the Thread

agent · object

Show child attributes

end_user · object

Show child attributes

integration · object

Show child attributes

updated_at · string<date-time>

Last time the Thread was updated

active · boolean

Boolean describing if automatic responses by the Agent are active on this Thread

blocked · boolean

Boolean describing if Thread is blocked

tags · object[]

Tags assigned to Thread

Show child attributes

assigned_to · object[]

Users assigned to Thread

Show child attributes